shop policies


d​ue to an increasing number of orders, we cannot guarantee same day shipping. as always, we will do our best. it may take a day or two to get orders out the door. we ship weekdays (monday through friday), excluding federal holidays. if you need your order faster (priority, express or fedex), please contact us for additional shipping options. thank you for understanding.

domestic rates:

usps first class (2-5 day): $3.50+

usps priority (2-3 day): $7.15+

usps express (1-2): $24.45+

we currently do not ship internationally.

return + exchange

all returns and exchanges are handled on a case-by-case basis. please contact us as soon as possible to let us know if you are unhappy for any reason with your lue + riley purchase. we will do our very best to make sure you have a good experience with us! must contact me within 7 days of delivery. buyer will be responsible for returned shipping fee.

custom orders: due to the nature of these orders, unless they arrive damaged or defective, personalized or custom orders may not be returned. invoices are due upon receipt.